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In my opinion, the best way to evaluate a company's customer service is not at the time of the delivery of product/service but afterwards. Infinity Solar hits the ball out of the park when judged in this way. All the folks there are very helpful and considerate. I surveyed several solar companies and Infinity provided the best price without compromising the quality of the panels. The whole experience from start to end was pain-free. Additionally, Infinity Solar has come to my place since the installation to help me with other electrical issues and resolved them FREE OF COST! Can't say enough good things about them. You should definitely give them a chance.
By Fahad H. on Yelp
We recently hired Infinity Solar to install a new solar system along with batteries which will help us better manage our energy usage and have backup capability in case of a power outage. Tim and his team did a great job understanding what our needs were and creating a design that made sense for us. They did the installation timely and kept us informed of what was going on with the project. After completing the project they helped us understand how everything worked and followed up afterwards to make sure things continued to work well. We are happy that we chose them.
By Brian N. on Yelp
We got our solar panels installed by Infinity in June, 2016. Due to heavy rains in Southern California this Dec-Jan, our upstairs bedroom started leaking which was right below the panels. I cannot blame Infinity, as the tiles were more than 25 years old, but when I spoke to Tim, who is the owner of Infinity Solar, he was very responsive, customer focused and respectful and took immediate action within 48 hours and sent technician to remove the panels, identify and fix the cracked tiles, with no charge at all. He went into the attic to ensure there are no more cracks. He fixed everything and showed me pictures. We are so gifted to have Infinity Solar as our vendor, who knows their customer needs, understands and serves the best! I strongly recommend to engage Infinity Solar, if you're going for clean energy
By Veerabahu Pillai on Google+
I interviewed and received quotes from five solar companies in the Orange County / LA area, including Infinity Solar. In the end, I ended up going with another company mainly because of a co-worker's referral. Had it not been for that, I probably would have gone with Infinity Solar. They had the lowest pricing $/watt. And, Alex was great to work with, very friendly, and very responsive to all of my questions and emails. I really appreciated his professionalism and service.
By Albert S. on Yelp